Privacy Policy
Last updated: June 2026
1. Introduction
Welcome to FitmentHub ("we", "our", or "us"). We operate an online marketplace for automotive wheels, tyres, and parts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using FitmentHub, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
- Name and email address (when you create an account or contact us)
- Profile information including photos, bio, and social media links
- Listing details including vehicle information and pricing
- Billing and payment information (processed securely via Stripe)
- Messages and communications between buyers and sellers
Automatically Collected Information
- IP address and browser type
- Pages viewed and time spent on the platform
- Device and operating system information
- Referring URLs and search terms
3. How We Use Your Information
- To create and manage your account
- To facilitate transactions between buyers and sellers
- To send transactional emails (listing alerts, offers, messages)
- To process payments and prevent fraud
- To improve our platform and user experience
- To respond to enquiries and provide customer support
- To comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Other users — Your public profile, listings, and reviews are visible to other users on the platform.
- Payment processors — Stripe processes all payments. Your card details are never stored on our servers.
- Service providers — We use third-party services for hosting, email delivery, and analytics.
- Legal authorities — When required by law or to protect the rights and safety of our users.
5. Cookies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse platform usage. You can disable cookies via your browser settings, though some features may not function correctly as a result.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
7. Your Rights
Under Australian Privacy Law (Privacy Act 1988), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, please contact us at the details below.
8. Security
We implement industry-standard security measures to protect your information, including SSL encryption, secure password hashing, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform or emailing you. Continued use of FitmentHub after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: